1. Information We Collect

We may collect the following types of information when you interact with us:

  • Personal Information: Name, email address, phone number, billing/shipping address, national ID (if required by law).

  • Payment Information: Collected securely through trusted payment gateways (we do not store full card details).

  • Order Details: Product(s) purchased, preferences, and booking information.

  • Technical Information: IP address, browser type, device type, cookies, and browsing behavior on our site.

2. How We Use Your Information

We use your information to:

  • Process and deliver your bike purchase.

  • Communicate with you regarding orders, services, and offers.

  • Improve our website, services, and customer experience.

  • Comply with Saudi laws and regulations (such as invoicing and verification).

3. Sharing Your Information

We respect your privacy. Your information will only be shared in the following cases:

  • With trusted third parties (e.g., payment gateways, delivery companies) to complete your purchase.

  • If required by Saudi authorities to comply with applicable laws and regulations.

  • For fraud prevention, security, or legal obligations.

We do not sell, rent, or trade your personal information to third parties.

4. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience, analyze website traffic, and show relevant offers. You can choose to disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We implement strict security measures to protect your information from unauthorized access, alteration, or disclosure. Payments are processed using secure encryption through trusted payment providers.

6. Your Rights (Saudi Arabia PDPL)

Under Saudi Arabia’s Personal Data Protection Law (PDPL), you have the right to:

  • Request access to the personal data we hold about you.

  • Request correction or deletion of inaccurate or unnecessary data.

  • Withdraw consent for certain types of data processing.

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes mentioned above, or as required by Saudi law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Contact Us

If you have any questions or requests regarding this Privacy Policy, you can contact us:

📍 Voxerauto – Saudi Arabia
📧 Email: emaaralsharq00@gmail.com
📞 Phone: +966545185947